This article answers the central question: was SI Sportsbook shutting down, and what does that mean for users who had accounts? It gives a short, evidence-based summary of the corporate announcement, the phased wind-down, and clear next steps for affected account holders. The focus is practical: where to look for official messages, how withdrawals were handled during the exit, and what consumers should do now to secure funds and document interactions. The guidance below is drawn from contemporaneous company reporting and trade coverage of the 2024 to 2026 wind-down period.

The operator announced a controlled U.S. exit in March 2024 and managed a phased, state-by-state wind-down.

Account holders were advised to log in, verify balances, and follow withdrawal timelines provided by the operator.

No official U.S. relaunch under the same strategy had been signaled through the latest coverage in 2026.

Quick answer: current status and what changed

Short summary for readers who need an immediate answer, si sportsbook

Short answer: the operator announced a controlled exit from U.S. direct to consumer operations in March 2024, and reporting shows that the sportsbook was wound down across its active states rather than being immediately and permanently removed overnight. Readers who held accounts were advised to follow company instructions for withdrawals and support during that phased process, and no U.S. relaunch under the same strategy had been signaled through the latest coverage in 2026 Reuters coverage of the exit.

This section gives the concise status and points to the most important next steps for account holders, including checking balances, following operator timelines, and contacting support if needed. It is meant to help you decide whether to read the full article or act immediately to secure funds.

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Check official operator status first

What changed is primarily strategic: the corporate owner announced a withdrawal from U.S. B2C activity and initiated an orderly wind-down covering the markets where it operated at the time. That corporate decision set in motion state-level closures and customer-facing instructions for account management Legal Sports Report on the wind down.

What happened and why: the corporate decision and timeline

Summary of the March 2024 announcement

On March 6, 2024, the parent company announced a controlled exit from U.S. B2C operations, a move described in contemporaneous reporting as part of a strategic repositioning. The announcement identified the intent to wind down consumer-facing sportsbook operations rather than an immediate, unexplained outage, and it framed the change as a business strategy shift communicated to regulators and affected markets Reuters coverage of the exit and in the company's own strategic review.

Industry reporting at the time summarized the company message and placed the decision in context of wider corporate strategy adjustments. Those reports emphasized that the exit would be managed rather than abrupt, and that customers should expect direct communications about next steps from the operator and regulators where appropriate Legal Sports Report on the announcement.

Reported wind-down window and rationale

Coverage noted that the expected wind-down period was roughly between six and 18 months, a range intended to allow an orderly state-by-state discontinuation and to comply with regulatory obligations in each market where the operator was active Sports Handle reporting on the timeline. Coverage of the shutdown timeline was also reported in trade outlets such as Sportico.

The rationale provided in public reports and company statements framed the move as a strategic refocus away from U.S. direct consumer operations. Analysts and trade pieces treated the announcement as a clear business choice rather than an operational failure, noting that the operator would focus effort and resources on other markets or corporate priorities as detailed in subsequent strategic updates SBC News report on strategy updates.

State-by-state wind-down: how the exit was carried out

Which states were affected

The sportsbook was active in a small set of regulated U.S. states at the time of the announcement and industry coverage consistently listed Colorado, Michigan, and Virginia among the affected markets, with state-level closure processes following the broader corporate plan Sports Handle tracking of affected states.

Those state rollbacks were reported and tracked by trade outlets throughout 2024 and 2025 as the operator completed the planned market exits; reporting emphasized that closures happened on a state-by-state basis in line with local regulatory obligations and timelines SBC Americas tracking of closures.

Confirm your account status and follow withdrawal instructions

Check your account status now and follow any withdrawal timelines provided by the operator or your state regulator. If you see a notice in your account or have unread messages from the operator, act promptly to confirm balances and next steps.

Check account messages

How industry outlets tracked closures

Trade outlets provided chronological updates showing when operations in each state were paused or withdrawn, and they noted the absence of fresh market launches by the operator as the exit progressed. This reporting created a public timeline that users and regulators could reference as closures were completed SBC Americas coverage of the state closures.

For affected consumers, the practical effect of the state-by-state approach was that accounts and withdrawal processes could differ by jurisdiction and that the timing for when access closed would follow local regulatory steps rather than a single global cutoff. This is why checking the specific state guidance in your account or regulator notices is important.

Regulatory expectations: how withdrawals and customer protections are handled

Regulated market obligations during operator exits

Regulated U.S. markets require operators that cease consumer activity to manage player funds and provide withdrawal mechanisms in an orderly fashion. Coverage of the exit stressed that the operator and regulators would work to ensure funds were accessible and that closure steps complied with local rules Sports Handle on regulated obligations.

That regulatory framework typically means operators must notify customers, maintain records of balances, and offer clear instructions for completing withdrawals within stated windows. Industry reporting on this operator's wind-down referenced these obligations when describing the steps communicated to users iGaming Business on orderly wind down.

What coverage said about withdrawal mechanisms

Media and trade pieces described that customers would receive direct instructions for verifying balances and for completing withdrawals, and that support channels would be available to assist with account questions during the wind-down period Legal Sports Report on customer instructions.

Those descriptions reinforced the common regulatory expectation that protected funds remain available and that operators provide practical steps for customers to access funds rather than leaving balances in limbo. If you are an account holder, treat operator notices and regulator guidance as the authoritative source for withdrawal timelines and procedures.

What customers were told to do during the wind-down

Official instructions reported in media and company releases

News coverage and communications reported that account holders were advised to log in, verify balances, and request withdrawals within the timelines provided. That guidance was a consistent element across company statements and trade coverage during the exit process Legal Sports Report on customer guidance.

Reports also noted that customer support channels were available to help with account queries, and that users who could not complete a withdrawal immediately should document communications and follow the operator's instructions for next steps iGaming Business on support during wind down.

Funded Plays Challenges page

Check account messages

Where to find support and communication channels

Company messages and trade reporting indicated that direct messages in user accounts, email notices, and published support contacts were the primary channels for withdrawal instructions and customer help during the wind-down. Keep copies of those messages and any support ticket numbers for reference.

If you receive a communication claiming to be from the operator, verify it against the messages available in your account and the contact information provided in official notices. Genuine operator communications during a regulated wind-down will direct you to official channels and timelines rather than vague or unsolicited external steps.

Practical steps for affected users: how to check and withdraw funds

Step-by-step checklist

Step 1: Log in to your account and review any notices, messages, or prompts. Check your balance and any pending bets, and confirm whether a withdrawal function is available in your account settings.

Minimal timeline illustration showing state outlines Colorado Michigan and Virginia highlighted along a clean horizontal track on dark background si sportsbook

Step 2: If withdrawals are enabled, initiate a withdrawal following the operator's stated procedures and keep screenshots of the transaction confirmation and any emails you receive. These records are essential if you need to escalate a problem.

Step 3: If you cannot withdraw through the site, contact the operator's support team using the official contact methods listed in your account messages. Note the support ticket number, the time of contact, and the name of any representative you speak with.

Step 4: If the operator cannot resolve a withdrawal problem or if the withdrawal window has closed, contact your state gaming regulator to file a complaint and provide documentation of your attempts to withdraw and the company responses.

What to do if you cannot withdraw

If withdrawal options are unavailable, gather all account records, transaction screenshots, and communications with support. File a record with the relevant state regulator and include your documentation; regulators typically oversee consumer protections and can advise on formal complaint steps.

Be persistent but organized: maintain a timeline of your interactions, and escalate to regulators if support responses are incomplete or if resolution timelines are not met. Many successful resolutions depend on clear documentation and timely escalation when operator channels are insufficient.

How to tell if a sportsbook is permanently closed or temporarily paused

Evaluation criteria and signals to watch

To judge whether a sportsbook is permanently exiting or simply pausing operations, look for direct corporate filings, formal press releases, regulator notices, or explicit strategy updates from the owner that state an intent to exit U.S. B2C operations. Those are reliable indicators of a controlled exit rather than a temporary outage.

Other signals include ongoing state-by-state license surrender or withdrawal notices, consistent media tracking of market closures, and an absence of any communications about planned relaunches in the same markets. Official statements of strategy that emphasize focus outside U.S. B2C markets also point toward a lasting exit SBC News on strategy updates.

Is SI Sportsbook shutting down in the U.S.?

The operator announced a controlled exit from U.S. B2C operations in March 2024 and proceeded with a phased wind-down across its active states; affected users were directed to verify balances and request withdrawals under the provided timelines.

How to read company statements and trade coverage

Short items like maintenance notices or service interruptions are not the same as strategic exit statements. A permanent or long term exit is usually documented in investor communications, regulatory filings, or clear press releases from the company that explain the scope and rationale of the change.

Trade coverage that tracks market rollbacks over months or that cites regulator filings is often a reliable secondary source for confirming a lasting closure, whereas brief outage reports or localized technical notices usually signal temporary issues. Combine operator communications with regulator and trade reporting to build a complete picture.

Common mistakes users make during a shutdown and how to avoid them

Mistakes that can delay access to funds

A common mistake is assuming funds are inaccessible without first attempting a withdrawal. Many users delay action, which can complicate recovery if withdrawal windows close; act promptly and follow the operator's instructions rather than waiting for a presumed resolution.

Another frequent error is ignoring direct messages from the operator or from regulators. Those communications often contain specific deadlines, verification steps, and contact details needed to secure funds, so treat them as authoritative and keep records of what you receive iGaming Business on communications.

Communication errors to avoid

When contacting support, provide clear, concise information and include relevant screenshots and transaction IDs. Avoid long, unfocused messages and instead present the essential facts to help representatives process your request quickly.

Do not share sensitive verification details in public channels; use the operator's secure support forms or verified email addresses. If you are directed to provide identity documents for verification, follow the operator's official guidance and retain copies of documents you submit for your records.

Examples and scenarios: typical timelines and user outcomes

Case example: orderly withdrawal within the window

Scenario: a user logs in after receiving an operator notice, confirms their balance, initiates a withdrawal using the available method, and receives a confirmation and a subsequent payment within the stated processing time. This outcome reflects the intended orderly wind-down described in operator communications and trade coverage Legal Sports Report on orderly withdrawals.

What helps in such cases are prompt action, correct account verification, and careful record keeping of confirmations and communication. Those steps reduce friction and create a clear trail for regulators if follow-up is required.

Case example: delayed access and support escalation

Scenario: a user attempts to withdraw near the end of a local window, encounters a failed payment or missing withdrawal option, and needs additional help. The advised course is to contact the operator support team, collect ticket references, and if the issue is not resolved promptly, file a complaint with the relevant state regulator with complete documentation of attempts and communications iGaming Business guidance on escalation.

Escalation often succeeds when customers supply precise transaction records, timestamps, and copies of operator messages that show the timeline of the withdrawal attempt and the responses received from support.

Alternatives and next steps for users seeking skill-based prediction platforms

What to look for in a replacement platform

If you are considering a switch away from traditional sportsbooks, look for platforms that publish transparent rules, offer virtual funded accounts or challenge formats, and provide clear guidance on account controls and withdrawal policies. These features help you evaluate the operational transparency and consumer protections of a platform. See our blog for more on platform evaluation.

Funded challenge models emphasize performance and evaluation using simulated or virtual bankrolls rather than traditional wagering, and they typically outline progression criteria, drawdown limits, and reward mechanics in detail. When assessing alternatives, compare their rules, support responsiveness, and documented cash out or reward policies.

How funded-challenge models differ from sportsbooks

Skill-based funded-challenge platforms center on evaluation and performance instead of bets with real money risk at the start. They often grant access to virtual funded accounts after verification and completion of challenge objectives, and rewards are tied to performance metrics rather than chance. Learn about how Funded Plays evaluations work.

Keep in mind that reward structures, eligibility, and withdrawal terms vary across providers. Read the terms closely and do not assume identical reward mechanics or guarantees; treat each platform's rules as definitive for that service.

A practical checklist for affected users

Immediate actions

1. Log in and confirm your current balance. 2. Follow any on-screen withdrawal links and initiate the process if available. 3. Take screenshots of balances, messages, and withdrawal confirmations.

Follow-up and documentation

4. Save support ticket numbers and note times and representative names. 5. If unresolved, file a complaint with your state regulator with the documentation. 6. Keep copies of any identity verification you submit and retain email records.

Industry takeaway: what this exit means for the wider market

Operator strategy shifts

The operator's decision to exit U.S. B2C business reflects a strategic refocus by the corporate owner toward other markets or activities. Public filings and strategy updates outlined a narrowed focus and did not indicate a U.S. relaunch under the same consumer facing approach as of the latest coverage in 2026 SBC News on strategy. Some coverage of financial and restructuring impacts is available from industry press Financial Times.

Such exits often lead industry observers to reassess market dynamics and to track how regulators and consumers are protected during orderly closures. Trade coverage that followed the wind-down highlighted the expectation that operators must prioritize consumer fund accessibility during the process SBC Americas on market implications.

Implications for users and regulators

For users, the main implication is the need to act quickly on operator instructions and to preserve documentation in case of disputes. For regulators, such wind-downs test the mechanisms in place for consumer protection and the clarity of operator communications during market exits.

The broader market effect tends to be increased scrutiny on exit procedures and an emphasis on maintaining accessible withdrawal routes for consumers while companies realign their strategies.

Conclusion: key takeaways and where to watch for updates

Summary of next steps for users

Key takeaways: the operator announced a controlled exit in March 2024 and carried out a phased, state-by-state wind-down through 2024 and 2025. Affected account holders should log in, confirm balances, follow the operator's withdrawal instructions, and keep records of all communications and transactions Legal Sports Report summary. Also see Funded Plays for alternative challenge formats.

For ongoing updates, follow official company communications in your account and reputable industry reporting; if you encounter unresolved withdrawal issues, contact your state gaming regulator with full documentation. The outcomes depend on individual account status and adherence to the timelines communicated by the operator and regulators.

Is SI Sportsbook permanently closed in the U.S.?

Public reporting shows the operator announced a controlled exit from U.S. B2C operations in March 2024 and completed a phased wind-down across active states, with no U.S. relaunch signaled through 2026.

What should I do if I had money in an SI Sportsbook account?

Log in, verify your balance, initiate withdrawals if available, keep screenshots and support ticket numbers, and contact your state regulator if the operator cannot resolve the issue.

Where can I find reliable updates about the shutdown?

Follow official messages in your account, the operator's support channels, and reputable industry coverage; keep documentation of all communications and timelines.

If you are affected, prioritize confirming your balance and following the operator's instructions for withdrawals. Keep careful records of all interactions and escalate unresolved issues to your state regulator with full documentation. For news on whether the operator changes course, rely on official operator communications and reputable industry outlets that track regulatory steps and corporate strategy updates.